Dos Casas Hotel & Spa

Absolutely terrible experience with the general manager. Tried telling us we had to upgrade our room for an extra 5000 pesos and then when we had no other choice, they told us that we had to pay an extra 2500 pesos for our service dog. At that point, we decided to go somewhere else.

Very good hotel in an excellent location close to city center. What really shines though is the customer service provided by Miguel and staff. They really made our stay truly memorable. Pro tip: for a romantic private experience skip the crowded roof top bars and opt for the room with the outdoor jacuzzi with the view of the church. Best views in the city.

We really had an amazing experience during our stay in SMA. Everything was very satisfactory with the hotel, especially the fantastic services provided by the staff which was quite impressive. We will definitely come back to this place again in the future.

I have nothing but great things to say about our stay here. The service is TOP NOTCH!! Everyone is so gracious and helpful here on staff. This is a great boutique hotel right near the center and close to everything. HIGHLY RECOMMENDED!!

We visited the Spa at the hotel twice. It was an almost magical experience. My wife, daughter and myself left refreshed and healthier. I have been getting massages as an amateur athlete for over 30 years and Padira may be the best deep tissue therapist I have ever encountered. If we could, my wife and I would go there everyday we were in San Miguel de Allende. Highly recommend!